Help and Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Guarantee

  • Our group of professionals will do their best to respond to your support demands in up to 1 hour. If, however, the situation you have encountered requires the help of the Administrators’ =Team,= we are going to forward the ticket to the technician on shift and will post a note to let you know.

  • Top quality support service

  • Top–class Technical Assist Service

  • We’ll be online for you day and night to deliver useful information and customer support as well as to aid you with any issue that you may stumble upon while dealing with your virtual server. We’re able to support you with all installed in advance packages, plus your OS, server management panel (depending on the VPS type) and the Online Control Panel made 100% by us.

  • Intuitive help center

  • An Informative Help Section

  • In the Online Control Panel that is offered 100% free with your virtual server, you will discover an instructional Help zone, that features all that you should be aware of when maintaining your sites and applications. We have introduced a range of how to reports and video training that present the primary site maintenance duties in an easy to comprehend form.