Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You can find nearly all the answers to your questions in the user–friendly Help section integrated into websitehosting.lat’s Online Control Panel. It offers an ever–growing repository with commonly asked questions and in–depth instructional articles compiled by our seasoned technical support team.

  • Top quality support service

  • Video Tutorials

  • We have prepared a selection of instructional video tutorials that visually demonstrate how you can solve a common issue related to your Linux cloud web hosting account. You’ll find the video tutorials in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 client support service and a one–hour response guarantee. Our competent techs will be available day and night to answer your enquiries and to deal with any problem that you might possibly face. Just submit a tech support request from the Help Center section and we’ll respond back to you instantaneously.