Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high–quality support in a timely manner is our high priority, so that we support each Linux cloud web hosting plan with a 1–hour ticket reply warranty. As soon as you fill in a ticket or drop a message, our customer tech support team will try all they could do to generate the most appropriate resolution for your problem and to give you assistance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our team of qualified professionals is going to be on the web for you 24x7x365 to reply to all your enquiries and to resolve any trouble that you may have. You are able to submit a help and support ticket from your Online Control Panel or drop an email message whenever. Furthermore, on working days, you can easily ring us or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a broad know–how base into the Control Panel as a way to receive very helpful step by step details at any time. Each part of the Control Panel features its own contextual help area presenting a variety of how–to articles. We have also prepared movies to offer you a better visual representation of how to carry out any presented task.