Live Chat Support in Cloud Web Hosting
As we consider the fact that various problems are often resolved when you talk with a live person, we provide a live chat service for all our potential and active clients. The chat is available every single day and our customer care representatives can assist you with a number of questions and problems. If you aren't our client yet, you can learn more about our cloud web hosting plans and the hosting platform in general to be certain that your websites will function effectively on our servers. In case you already have an account and you have some questions or you encounter any kind of problems with any of our services, you'll be able to get in touch with us through our live chat and we can provide you with the necessary information or help you troubleshoot the issue. You will have to open a trouble ticket for some issues that require more time or the expertise of a sysadmin, but for a number of common issues you can get help on the spot.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as part of our services, therefore if you have any questions concerning our semi-dedicated hosting, you will be able to speak with our customer support team at any time no matter if you've already obtained your account or not. In general, the chat service is for billing, pre-sales and basic questions and problems, still we can assist you with a lot of tech questions as well. We can help you pick the proper package for your sites if you do not have an account yet, we can reply any kind of billing questions or concerns you could have or we can assist you with setting up your new e-mail address on your computer or smartphone - all this will be done promptly since our live chat service is accessible all day long, each and every day. Every time you require assistance, you'll be able to talk with a representative and save considerable time.